SIMON.OS / FAQ
Frequently asked questions
Answers to the most common questions about process, pricing and collaboration. Cannot find the answer — contact me directly.
PROCESS
Process & collaboration
How do we start a project?
We always start with a free 30-minute discovery call via video. I ask questions about the problem, current state and desired outcome. Then I prepare a technical spec with system design, stack choices and time estimate — at no cost and with no obligation to proceed.
How long does a project take?
It depends on scope. A simpler API integration typically takes 1–2 weeks. A complex platform with multiple integrated systems can take 8–16 weeks. Everything is specified in detail in the spec document before work starts.
Do you work remotely?
Yes, primarily remote. Communication via Slack/Teams plus weekly status meetings. On-site in Sweden is possible when needed, but 95% of delivery is digital.
How does communication work during the project?
Async-first: I write in Slack/Teams when I have updates. Each sprint (1–2 weeks) we hold a short follow-up meeting. You do not need to be continuously available — but feedback at sprint end is important.
What happens if we need to change scope?
Scope changes are handled transparently. I estimate extra cost and time before we continue. Nothing is added without your approval.
TEKNIK
Technology & delivery
What technologies do you use?
Primary stack: React/Next.js (frontend), Node.js and PHP 8 (backend), PostgreSQL/MariaDB (database), Docker/Vercel (infrastructure). I always choose the right tool for the problem — not the latest trend.
Can you take over an existing project?
Yes. I always start with a technical audit of the code and infrastructure. That gives a clear picture of the current state and what needs prioritizing. The audit takes 1–3 days.
Do you deliver testing and documentation?
Always. Unit tests and integration tests are written continuously. Documentation includes an ADR log (Architecture Decision Records), README per service, and operations routines. No black boxes.
What is included in "handover"?
Full source code, access to all environments, deployment instructions, operations documentation, and a 30-minute handover call. Plus 30 days of support after handover (bug fixes included, new functionality billed hourly).
Can you integrate with any system?
If there is an API (REST, GraphQL, SOAP) or an official SDK — yes. The most common systems I integrate with: WooCommerce, Stripe, Klarna, Fortnox, Visma, Shopify, and various logistics and ERP systems.
PRISER
Pricing & invoicing
What does it cost to get started?
Discovery call and technical spec are always free. No cost until you have approved the spec and decided to proceed.
Do you charge hourly or fixed price?
Both options are available. Fixed price per project (after approved spec) is recommended for defined deliverables — it eliminates budget risk. Hourly agreement (1,200 SEK/h) suits ongoing advisory and maintenance.
How is the project invoiced?
Project invoicing in milestones: typically 30% at project start, 40% at mid-delivery, 30% at final delivery. Invoices paid within 30 days with 25% VAT (Swedish clients).
Do you take projects outside Sweden?
Yes. For EU clients with VAT number, invoiced without VAT (reverse charge). For clients outside the EU, 0% VAT applies. Project currency can be adapted (SEK, EUR, USD).
Do you offer ongoing support agreements?
Yes — called "Technical partner" agreement. From 8,000 SEK/month with dedicated hours, priority response time and monthly technical report. Details under Pricing.
More questions?
Contact me directly
Cannot find the answer? I usually reply within 24 hours.